These Terms of Service ("Terms") govern your use of the Guangzhou Puyan Technology Co., Ltd. website and any business inquiries submitted through our contact forms. By accessing this website or submitting an inquiry, you agree to these Terms. These Terms apply to B2B visitors, prospective OEM & ODM partners, and distributors — not to consumer retail purchases on this site.
1. Scope & Relationship
This website provides information about our OEM & ODM manufacturing services for pet care products. Nothing on this website constitutes a binding offer, quotation, or supply contract. A manufacturing relationship is formed only upon execution of a written purchase order, supply agreement, or OEM/ODM contract signed by both parties.
2. Inquiries & Communications
Information you submit via our contact form (including product briefs, volumes, and reference files) is used to evaluate project fit and prepare non-binding proposals. You represent that you have authority to share submitted materials on behalf of your company and that such materials do not infringe third-party intellectual property rights.
3. Intellectual Property
All website content, trademarks, product descriptions, and technical materials published by Guangzhou Puyan Technology Co., Ltd. remain our property or that of our licensors. Formulations, packaging artwork, and brand assets you provide remain your property. We will not use your confidential formulations or artwork for other clients without written consent.
4. Confidentiality
Both parties will treat non-public business, technical, and pricing information shared during evaluation as confidential, except where disclosure is required by law or the information is already public through no fault of the receiving party. Formal NDAs are available upon request for due diligence and pilot projects.
5. Samples & Development Work
Sample products, lab batches, and development work are provided for evaluation purposes unless otherwise agreed in writing. Sample fees, shipping costs, and MOQ thresholds are quoted per project. Lead times stated on this website or in email correspondence are estimates and may vary based on formulation complexity, regulatory scope, and production scheduling.
6. Website Disclaimer
This website and its content are provided "as is" for general business information. We make reasonable efforts to keep regulatory references and capability descriptions accurate but do not warrant uninterrupted access or error-free content. Compliance obligations for finished products sold in your target markets remain the responsibility of the brand owner unless explicitly assumed under a signed agreement.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Guangzhou Puyan Technology Co., Ltd. shall not be liable for indirect, incidental, or consequential damages arising from use of this website or pre-contractual communications. Our aggregate liability related to website use is limited to EUR 100 or equivalent, except where mandatory law provides otherwise.
8. Governing Law
These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Disputes arising from website use or pre-contractual discussions shall first be addressed through good-faith negotiation. Manufacturing contracts may specify separate governing law and dispute resolution terms.
9. Changes
We may update these Terms from time to time. The "Last updated" date at the top of this page indicates the current version. Continued use of the website after changes constitutes acceptance of the revised Terms.
10. Contact
For questions about these Terms, contact [email protected]. We aim to respond within 24 hours on business days.